FREQUENT QUESTIONS

General

It means that we consider diversity a richness and inclusion a mission: we do not tolerate any discriminatory act based on gender, sex, sexual orientation, ethnicity and race, religion, body shape, ability, age or any other identity characteristics. Anyone who acts in a discriminatory way, will be asked to leave our premises and will stop being a welcomed client. For example, we do not tolerate body shaming, gender identity-based harassment, any kind of gender violence (including verbal), and mockery based on how people express their sexual orientation, feelings or physical abilities.

Carolina Benzi is the person in charge to make sure this is always respected. Please, feel free to speak to her if you feel uncomfortable about anything regarding such instances.

Nalu means ‘wave’ in Hawaiian language. NALU: Mind Body Surf is our brand and commercial name for services and products. It was created by Carolina Benzi and Daniele Moscardini.

Not yet. Due to the current geo-political situation and material shortage, it is very hard to buy new cars, vans and commercial vehicles. We are still waiting for ours to get delivered!

Surf

You can bring your own material if you have it, but equipment is included in every class. Please keep in mind that during group classes you cannot use your personal board: it is mandatory that you use the soft top board that we will provide.

The time of the sessions will depend on tides, ocean condition, winds, spot and on your surf level. The instructor will always confirm it 24h before. In case of any changes, we will contact you in advance.

The location of the sessions will depend on tides, ocean condition, winds, spot and on your surf level. The instructor will always confirm it 24h before. In case of any changes, we will contact you in advance.

To complete a surf session, consider that you need around 3h in total, 2 of which are spent at the beach.

You don’t need to be a professional swimmer, but you need to be able to swim independently for at least 15’ in open waters. However, if you are afraid of the sea, but you want to try to surf anyway, contact us and we can work on it together.

You should bring water, snacks, sunblock, towels and a spare swimsuit or underwear.

You should eat something light that gives you energy, for example: bananas, dry fruits, fruit bowls (fresh fruit, yogurt, honey, oatmeal etc..).

In order to book single sessions, you need to fill up this form and you will receive a quote and you will be asked to pay for a deposit. Bookings without a deposit are not confirmed.

If you want to book a surf package, you can do it here

We accept cash, paypal or bank transfers. You cannot buy single classes on this website, but we will send you the quote via email with all the instructions to pay us. After the payment, you will receive the invoice via email.

nstead, If you want to book and pay for a surf package, you can also do it on this website through a secure payment with your credit/debit card here.

We do not normally offer refunds, but depending on the situation, we offer coupons that you will be able to spend at Nalu up to 365 days from the day of its emission. In case a refund is grated, please note that we always retain a flat rate booking fee of 20%. Please read our T&C for further reference.

Not yet. Due to the current geo-political situation and material shortage, it is very hard to buy new cars, vans and commercial vehicles. We are still waiting for ours to get delivered! Therefore, you will need to come with us to the spot with your own car, but we will bring your material.

We try to welcome everyone to our classes, but please, note that we do not own equipment that is made for adaptive surfing and at the moment we do not have instructors that are trained in teaching adaptive surfing. We have partners that we can recommend. However, we do have a ramp that will allow you to enter our premises if you use a wheelchair.

Yoga

No. Classes are divided by energies, lineages or ‘moods’ if you like. In the yoga studio page, you find a description for each one. From a physical perspective, they are always made accessible to anyone who is participating, given that they are healthy and don’t have any injuries. If you are pregnant, please inquire before booking: many practices could not be safe for you.

We teach Hatha Yoga based classes, informed by tantra philosophy and worldview. Sometimes we offer Yin Yoga or restorative classes, special workshops, and host guest teachers. You find our rooster in the booking page.

We teach Hatha Yoga based classes, informed by tantra philosophy and worldview. Sometimes we offer Yin Yoga or restorative classes, special workshops, and host guest teachers. You find our rooster in the booking page.

For sure! Our classes are open to everyone.

We accept cash upfront, or you can book and pay on this website through a secure online payment with your credit/debit card here. Please note that if you decide to pay cash at the reception by simply showing up, it could be possible that the class has already filled up when you arrive. We advise that you give us a call to enquire, or simply pass by our reception hours. Please note that no spot gets reserved unless it’s paid for.

We accept rescheduling up to 24h prior the class, and in that case, you can book your class for another day. After 24h, the class cannot be canceled or rescheduled.

No shows are always non refundable and they are counted if you have bought a class pass.

Yes, but only if your doctor said you can and if you have discussed it with the teacher. There are many practices that are not suitable for pregnant people, depending on the trimester and general health.

We try to welcome everyone to our classes, but please, discuss it with the teacher beforehand. Things could vary according to the kind of disability you have, or the teacher’s ability to provide the adaptive yoga variations you need. In general, our facilities are not constructed to host adaptive sports. However, we do have a ramp that will allow you to enter our premises if you use a wheelchair.

Yes, of course. If you bring your own mat, make sure that it is clean and with no dirt or sand on it.

Camps & Retreats

A Surf Camp is a one week (or more) experience where you buy a bundle of surf classes and/or yoga classes and/or other activities that you will enjoy throughout your stay. You can buy it and book it for whenever you like to come to Fuerteventura. You decide the dates! When you book, you may share activities with people booking drop-in classes, and if you book yoga sessions, you will choose your classes from our ongoing yoga and workshops rooster.
A Retreat is a special event, which is themed and curated. They happen only a few times a year, for a closed group of people that have booked in advace. We set the dates and during those weeks we are fully dedicated to the retreat group only. Retreats are our featured experiences, where we put together an organized schedule for you, filled with enriching and deep surf & yoga practices.

No, unless it’s specified on the event description, these events are ALL LEVELS experiences. We’ll adapt to the participants’ level and organize activities accordingly.

When you book a Surf Camp on this website, you will be asked to pay 20% of the price in order to confirm the booking. You can pay via a secure online payment, using your debit/credit card.
The remaining 80% is due by the day of your first class. You can pay cash or paypal or instant bank transfer. If you wish to pay via regular bank transfer, you need to make sure that the money gets to our bank account in time, by the day of your first class. Therefore, calculate at least 3 business days prior to your arrival. In any case, you won’t be allowed to join any class that has not been paid in full.

When you book a Retreat on this website, you will be asked to pay 20% of the price in order to confirm the booking. You can pay via a secure online payment, using your debit/credit card. The final payment due date and payment method can vary according to the location of the retreat and/or the partners we collaborate with. Therefore, you will be given specific instructions for each retreat. Normally, you will be able to choose between bank transfer/cash/paypal.

We do not normally offer refunds, but depending on the situation, we offer coupons that you will be able to spend at Nalu up to 365 days from the day of its emission. In case a refund is granted, please note that we always retain a flat rate booking fee of 20%. Please read our T&C for further reference.

Not yet. Due to the current geo-political situation and material shortage, it is very hard to buy new cars, vans and commercial vehicles. We are still waiting for ours to get delivered! Therefore, you will need to come with us to the spot with your own car, but we will bring your material.

Extra

No. We provide you with all the equipment, including protections

We teach in El Cotillo, in the public square by the church Ermita de Nuestra Señora del Buen Viaje, unless otherwise stated.

Surf theories are theory classes that support your surfing practice. They include a PowerPoint presentation (which you cannot download) that we display on our screen. They are useful to learn how to read a surf forecast, understand your mistakes, learn how to choose your surf spot safely and much more.

Not directly. You must contact us and schedule them and they are paid on the day of your class.

They are special events about all things we love at Nalu: Mind, Body and Surfing. We offer them monthly and you can book yourself via this website.

We accept cash upfront, or you can book and pay on this website through a secure online payment with your credit/debit card here. Please note that if you decide to pay cash at the reception by simply showing up, it could be possible that the class has already filled up when you arrive. We advise that you give us a call to enquire, or simply pass by our reception hours. Please note that no spot gets reserved unless it’s paid for.

The event’s booking cannot be canceled or refunded.

No shows are always non refundable.